Cell Phone & Service Buying Guide

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Cell Phone & Service Buying Guide

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If you haven’t looked for a new cell-phone plan in a while, you may be paying a price for your loyalty—or your inertia. In a recent survey of almost 120,000 Consumer Reports subscribers, more than half of those who switched providers in the past two years say they saw a big drop in their monthly bill. After making the shift, some respondents said they got more reliable coverage, a bigger data allowance, and better customer service.

If you’re considering a new plan, you might want a new phone as well. Have your eye on that top-of-the-line Apple or Samsung model? In the past, getting a new phone meant locking yourself in to a two-year contract that had multiple financial disadvantages for consumers. But those offers are now long gone. Now you can lease a new phone like a car, pay it off in interest-free installments, or buy it outright and enjoy a lower monthly bill. 

And here’s another change: Remember unlimited data plans? They disappeared for a couple of years but then started being offered again by the major carriers. You may not need that much data—and many people sign up for more expensive plans than they need. But if you stream a lot of music or movies over your cellular network, an unlimited plan may be a smart move.

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